Don’t lose touch with your clients while they’re on tour! Tineri’s messaging module allows your operations team to keep them informed of any changes and check that all is going well, and clients can easily inform you of any problems or desired changes. And group tour joiners can get in touch with each other pre-trip and start making friends.
Don’t wait until the tour has finished to get feedback from your clients and risk a small problem becoming a big issue! Tineri’s daily surveys allow you to respond to problems as they happen, and to identify recurring sources of dissatisfaction.
Tineri allows you to create a handy contact directory for your clients, making it easy for them to contact the head office, their guide, their hotel, their driver and more when they need to.
In keeping with Tineri’s paper-free ethos, the app enables storage of essential travel documents such as passport scans, flight reservations, hotel vouchers, insurance and more.